Ejhle, v kovovém těle se schovávala černá plastová nádobka. Jako každá jiná „řasenková“.
Nepochopila jsem, proč se značka prezentuje jako šetrná i v rovině odpadu. Proč nabízí refilly (náplně) do svých řasenek.
Nažhavila jsem svoje prsty a napsala do New Yorku:
(omluvte mojí angličtinu, nemluvila jsem a nepsala nic anglicky asi dva roky)
Dear Ms Weis,I contact you due to sustainability of KW mascara you offer on your e-shop.I bought KW mascara because I have read the best about its sustainability and low environmental impact.I noticed you offer a mascara refill on your e-shop. The refill system is generally based on lowering enfironmental impact of a product. I was excited and bought your mascara in LICIRNA Organics in Prague.When I opened up the beautiful red box, I was amazed – KW mascara is packed in well recyclable metal!But my mood quickly changed – because I found out the refill part is plastic.Could you explain me please what is an ecological advantage of buying refills to KW mascara?I was happy to invest my money on this item despite of my low maternity leave-budget – I could lower my environmental print! At the end, disillusionment left.I hope there is something I missed a I believe there is a reason why you sell your mascara in this way.Thank you for your answer.Best regards,Andrea Vranova
Dear Andrea,Thank you for getting in touch with Kjaer Weis.We use recyclable plastic for our Mascara Refills to ensure the refill process is hygienic and low-waste. Keep in mind that you are keeping the silver mascara case forever, and only replacing the refill within. Most mascaras cannot be recycled because they are made with so many different kinds of plastic, but fortunately, our refills are completely recyclable!Hope this helps. Have a great weekend.
All our best,Kjaer Weis Customer Service